Who is TenantPoint built for?
Commercial owners, owner-operators and small management teams running strip centers, neighborhood retail and small commercial portfolios: properties where each lease has its own rent steps, CAM share and recovery terms.
Do I need a credit card to try it?
No. The 21-day trial needs no credit card, and the 21 days start when you add your first property. Paid plans start at $99/month for the Owner plan.
Can tenants pay rent by bank?
Yes, on Portfolio, Professional and configured Custom plans, once the landlord completes Stripe onboarding and ACH is turned on. Tenant ACH is not included in the Trial or Owner plan. The landlord pays a $1 TenantPoint fee per successful ACH payment, plus Stripe’s separate processing fees. ACH payments can take several business days to complete and can fail or be returned.
Does TenantPoint replace QuickBooks?
No. TenantPoint runs the property work: leases, rent, CAM, bank review and operating statements. It is not a general ledger or a tax-preparation tool. On the Portfolio plan and up, it can send selected accounting activity to QuickBooks Online where that connection is available.
How do I get started?
Start the 21-day free trial and add your first property, or book a walkthrough to go through TenantPoint with us using your own property questions. The getting-started guides in Documentation cover each step, from the first lease upload on.