FOR MEDICAL AND PROFESSIONAL OFFICE

Medical and office property management software for a different lease structure entirely

Medical and professional office tenants are more often on gross or modified-gross leases than NNN, with build-out allowances, after-hours access needs, and longer terms than retail. Run that structure without forcing it into a retail-shaped CAM model.

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OWNER BRIEFING

Your property needs 3 decisions

1Rent collectionOne partial balance needs review
2BankingTwo transactions need allocation
3Lease dateNotice window opens in 21 days
AI prepares the work · You approve the action
The outcomeTrack base rent, expense stops, and operating-expense escalations the way medical and office leases actually price them—not as a retail NNN reconciliation that doesn't fit.
01

Gross and modified-gross rent, not just NNN

Track a base year and expense stop per tenant, so an operating-expense increase above that stop bills correctly instead of being forced into a pro-rata CAM split.

02

Build-out and tenant-improvement tracking

Keep the negotiated TI allowance and any amortized repayment attached to the lease it came from.

03

Longer terms, tracked lease by lease

Medical and professional tenants often sign 5- to 10-year terms with fewer, larger rent steps—tracked the same way a shorter retail lease is, without extra manual setup.

04

Access and after-hours notes on the tenant record

A medical tenant's after-hours access requirements or suite-specific instructions stay with that tenant's record for whoever handles a maintenance request.

Most medical and office leases don't price like retail NNN

A retail strip mall or shopping center lease usually passes through CAM, taxes, and insurance on a pro-rata share. Medical and professional office leases more often use a base year and expense stop instead: the tenant pays a fixed base rent, and only the increase in operating expenses above the base year's amount gets billed back.

Running that structure through a tool built only for pro-rata CAM either misprices the tenant or forces the owner to track the base-year math by hand outside the system.

Build-outs are part of the lease, not a side project

A medical tenant's suite often needs plumbing, electrical, or layout work well beyond a retail build-out, financed through a negotiated tenant-improvement allowance. Keeping that allowance, any amortized repayment, and the underlying lease term together avoids losing track of what was actually promised.

  • Base year and expense stop, per tenant
  • Tenant-improvement allowance and any amortization
  • Longer terms with fewer, larger rent steps
  • After-hours access and suite-specific notes

What still needs a person

Negotiating a build-out allowance, coordinating a medical tenant's specialized buildout with contractors, or handling a compliance question still needs the owner or a specialist. TenantPoint keeps the resulting lease terms and expense-stop math organized—it doesn't design the buildout.